Unified Agent View
Set your team up for success with a unified agent workspace
Empower agents to provide swift and satisfying customer service. Automate agent workflows and handle all tasks and conversations from a single dashboard.
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One agent workspace to handle multiple conversations across channels.
Access to historical and contextual customer information.
Analytics to track agent efficiency, response, and resolution times.
Unified agent Support
Get a bird’s-eye view of your support channels
Eliminate the need to jump between tools, tabs, and views for improved efficiency and reduced friction with one agent workspace.
Be in-the-know for better conversations
Agents can better tailor their support by pulling up customer information, historical conversations, and past notes from other agents to get a complete picture of each customer.